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Summitek Instruments Support

To learn more about Oasis, PIM, or Spartan, visit each product page by clicking on the link above. For technical support on any of our products, call Summitek directly at 303-768-8080, or contact us online for assistance.

 

Passive IM Analyzer - Limited Warranty

The Summitek Instruments Passive Intermodulation Measurement System is warranted against defects in materials and workmanship for a period of one year from the date of shipment, as evidenced by invoices or other documentation. This warranty excludes degradation in residual intermodulation performance of the unit. Summitek Instruments will, at its option, repair or replace equipment that proves to be defective during the warranty period. This warranty includes parts and labor.

Summitek Instruments believes that the information in this manual is accurate. The document has been carefully reviewed for technical accuracy. In the event that technical or typographical errors exist, Summitek Instruments reserves the right to make changes to subsequent editions of this document without prior notice to holders of this edition. The reader should consult Summitek Instruments if errors are suspected. In no event shall Summitek Instruments be liable for any damages arising out of or related to this document or the information contained in it.

Except as specified herein, Summitek Instruments makes no warranties, expressed or implied, and specifically disclaims any warranty of merchantability or fitness for a particular purpose. The Customer's right to recover damages caused by fault or negligence on the part of Summitek Instruments shall be limited to the amount theretofore paid by the customer. Summitek Instruments will not be liable for damages resulting from loss of data, profits, use of products or incidental or consequential damages, even if advised of the possibility thereof. This limitation of the liability of Summitek Instruments will apply regardless of the form of action, whether in contract or tort, including negligence. Any action against Summitek Instruments must be brought within one year after the cause of action occurs. Summitek Instruments shall not be liable for any delay in performance due to causes beyond its reasonable control The warranty provided herein does not cover damages, defects, malfunctions or service failures caused by owner's failure to follow Summitek Instruments installation, operation, or maintenance instructions; owner's modification of the product; owner's abuse , misuses, or negligent acts; and power failure or surges, fire, flood, accident, actions of third parties, or other events outside reasonable control.

 

Passive IM Analyzer - Service

Should the analyzer appear to require service, please contact Customer Support at Summitek Instruments at (303) 768-8080. If, following a telephone consultation, it appears the unit is malfunctioning, an RMA number will be issued to allow the return of the suspect unit to the factory for repair. Do not return equipment without first obtaining an RMA number from Summitek.